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Terms and Conditions

Bespoke Service

Hinkro Kente is a Ghanaian private company specializing in weaving custom-made kente cloth. Established and operating under the laws of the Republic of Ghana, our head office is located at Ablekuma l156 Ubor Ntiador LK GPS GC -124-4250 Accra-Ghana. We are represented internationally through offices in Riverdale, Georgia, USA (2837 Toapz RD) and Leicester, UK (4 Bedale Drive LE42LA).


Pre-Weaving Consultation:


Lead Time: To ensure a high-quality finished product, we recommend a minimum of 3 months lead time for kente weaving projects. Rush orders requiring a shorter turnaround may be accommodated for an additional fee.

  • Project Timeline:
  • The weaving process typically takes 4-6 weeks, depending on several factors, including:
  • Kente style (e.g., ombre, kente with embroidery, etc.)
  • Fabric yardage
  • Design complexity
  • Hinkro Kente will provide a precise estimated completion date for each project.


Environmental Considerations: Kente weaving is traditionally an outdoor activity. Unforeseen weather events such as excessive rainfall, severe harmattan winds, or outbreaks of disease may occasionally impact project timelines. We will promptly communicate any such delays to our clients.

  • Design Collaboration: During the consultation process, Hinkro Kente will collaborate with you to develop a digital rendering of your desired kente design, ensuring it meets your vision.
  • Yarn Selection: We will send you images of yarn options that align with your preferences. Upon approval, weaving commences immediately.
  • Progress Updates: Throughout the weaving process, we will provide you with regular updates, including photos, for your confirmation before we proceed further.
  • Color Confirmation: To avoid any color discrepancies, we encourage prompt feedback on yarn selections.


Payment and Delivery:

  • Payment Methods: We accept cash, bank transfers, and mobile money payments for our services. A 1% electronic transaction levy (E-levy) may apply to electronic payments.
  • Payment Schedule: A 70% down payment is required to initiate your project. The remaining 30% balance is due upon project completion before delivery.


Confidentiality:

Both parties agree to maintain the confidentiality of all information related to this agreement and each other's business practices.


Contract Termination:

This agreement may be terminated by either party under the following conditions:

  • With Notice: Written or text message notification must be provided at least one day prior to the commencement of weaving.
  • Breach of Contract: If either party breaches the terms of this agreement and fails to remedy the breach within one day of written notification, the other party may terminate the agreement.
  • Termination by Client: Clients who wish to terminate the contract after 90% project completion (approximately 4 weeks of weaving) will forfeit their entire investment with no refund.
  • Termination by Hinkro Kente: In the unlikely event that Hinkro Kente needs to terminate the contract after 90% project completion, a full refund will be issued to the client.
  • Termination Rights: Termination of this agreement will not affect any outstanding legal rights related to payments or services rendered prior to termination.


Dispute Resolution:

Any disputes arising from this agreement will be settled amicably through negotiation. If an amicable resolution cannot be reached, the dispute will be settled by arbitration in accordance with the Alternative Dispute Resolution Act, 2010 (Act 798) or its statutory replacement.


Governing Law:

This agreement is subject to the laws of the Republic of Ghana.


We look forward to collaborating with you to create a unique and beautiful piece of kente cloth!



Let’s get in touch

We are delighted to meet clients who truly appreciate tradition. Our top priority is to weave your dreams into your heritage through fabric in a unique and lasting way, allowing you to cherish them forever.